Brenda Lyle – Florida Today
Q: Any tips for my hospital stay?
By Brenda Lyle
A: I’ve spent a lot of time in hospitals—sometimes as a patient, sometimes as a parent, but mostly in my role as a care manager. My job is to advocate for patients, and one thing I’ve learned in today’s fast-paced, technology-driven world, is that everyone benefits from having an advocate in the hospital. Here are some tips to help you navigate your stay.
Oh, the Technology
It starts the moment you check in. You’re given that all-purpose wristband, which will be scanned more times than you can count. Soon, someone with a computer will record your personal information. This is the perfect time to make sure your emergency contacts and advance directives are accurate and on file. Make sure you give the hospital a list of your current medications and physicians.
Most hospital systems use online patient portals, where you can view real-time lab results, physician notes, nursing updates, and even discharge plans. It’s worth taking a few minutes to download the app on your phone or tablet so you can follow your care as it happens. You can also authorize your healthcare surrogate to access your information, allowing them to stay informed and advocate on your behalf if needed.
Your Medical Teammates
Hospital care is truly a team effort, and communication is key. Don’t be afraid to speak up about your needs. For example, instead of saying “I’m uncomfortable,” be specific: “My pain is a 5 on the pain scale. May I have my pain medication?”
Stay aware of your medications. If you normally take Losartan for blood pressure but are suddenly given Amlodipine, it’s reasonable to ask why. Changes are often appropriate, but understanding them helps you stay engaged and safe.
During your stay, you may be seen by a hospitalist (the doctor who manages your care) along with various specialists. Ask whether these providers will also see you after discharge, or if follow up is with your regular doctor. Depending on your situation, you may also work with physical therapists and, certainly, a discharge planner.
Be honest with your team about your home life. Do you live alone? Climb stairs? Do your own cooking and shopping? Can you manage medications independently? This information helps the discharge planner arrange the right support, whether that’s home health services, therapy, or medication assistance. Make sure you review your discharge instructions and understand any medication changes that might have occurred.
Being a Team Player
You are part of the team. Take notes, ask for explanations, and keep a running list of questions to discuss with your providers. Everyone on your care team shares the same goal: your recovery.
Brenda Lyle is a Certified Care Manager and Certified Dementia Practitioner with One Senior Place, Greater Orlando. One Senior Place is a marketplace for resources and provider of information, advice, care and on-site services for seniors and their families. Submit your questions to AskOSP@OneSeniorPlace.com. For immediate help, call 321-751-6771 or visit One Senior Place, The Experts in Aging.
