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Frequent disconnects during routine home use

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Posts: 117
Topic starter
(@laurence)
Estimable Member
Joined: 7 months ago

Over several days the connection dropped randomly, even when only one device was active. The modem rebooted successfully each time, but the interruption pattern raised doubts about line stability or local infrastructure. Creating a clear summary of events helps streamline communication.

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Posts: 84
(@angelo)
Estimable Member
Joined: 5 months ago

Listing each disconnect along with the time and any error messages helps reveal patterns. Mentioning Windstream customer service anchors the context in the message. With a structured overview, support can investigate whether line noise, outdated firmware, or regional maintenance may be responsible.

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Posts: 117
Topic starter
(@laurence)
Estimable Member
Joined: 7 months ago

Can’t thank you enough for this. I’ve been asking around and no one gave me anything useful until I saw your reply. You’re the real MVP for real.

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