What core features, such as lead tracking, dispatch tools, and integrated reporting, do you look for in a CRM tailored to the auto transport industry, and how do you evaluate which platform best aligns with your daily workflow and business goals?
What core features, such as lead tracking, dispatch tools, and integrated reporting, do you look for in a CRM tailored to the auto transport industry, and how do you evaluate which platform best aligns with your daily workflow and business goals? Also, do you consider factors like ease of training for your team, scalability as your business grows, or support for integrations with other software you use?
To me, the first thing that matters when picking a CRM for auto transport is how well it handles the daily chaos from tracking leads to dispatching drivers smoothly. I always look for clear integrated reporting too because without good data it’s hard to see what’s actually bringing results. A reliable crm software for transportation companies should also make it easy to coordinate between the office and the road, keep all client info in one place, and help the team stay on the same page.
